Experience

15+ years of leading QA initiatives for Fortune 500 companies

1

Tech Lead QA Engineer (SDET)

Global iTech Solutions

Remote

Apr 2024 - Present
  • •Lead end-to-end quality engineering for enterprise clients (e.g., HD Supply), collaborating with business and engineering teams to deliver precise, high-quality products
  • •Drive QA strategy by establishing automation standards, 508 compliance, Agile 3-Amigos processes, and real-time QA dashboards/metrics
  • •Hands-on expertise in UI, API, Middleware, Accessibility, and Mobile Automation using CypressIO, Playwright, Selenium, Appium, TestCafe, ReadyAPI, GraphQL, and AI-powered testing (Claude Code, ChatGPT, CodeGPT, Copilot, Gemini)
  • •Designed and maintained automation frameworks with CI/CD pipelines across Azure DevOps, GitHub Actions, Jenkins, GitLab, and AWS (S3, DynamoDB, CloudWatch, Amazon Connect, Genesys)
  • •Delivered performance, security, and penetration testing, optimizing system performance and migrating critical endpoints to GraphQL
  • •Conducted proof of concepts across low-code test platforms (Katalon, AccelQ, Tosca, Subject7), scaling automation efficiency
  • •Mentored teams in automation best practices, cross-functional collaboration, and emerging AI-driven testing methodologies
e-CommerceEnterprise SolutionsCloud Platforms
2

Tech Lead QA Engineer (SDET)

American Airlines (via Insight)

Remote

Nov 2022 - Apr 2024
  • •Supported internal portal for merger management microservices across M&A, capital markets, trading, and liquidity/payment domains
  • •Led QA efforts for Payment Modernization program, testing payment authorization, capture, refund, cancel, 3DS, and reconciliation via Adyen gateway with PostgreSQL backend
  • •Defined and implemented manual, automation, accessibility, and performance testing strategies, improving test maturity across teams
  • •Migrated frameworks from NightwatchJS/Protractor → Cypress → Playwright; transitioned REST API endpoints to GraphQL
  • •Designed and built cross-platform test automation frameworks (UI, API, mobile, microservices) using Selenium, Playwright, Cypress, Cucumber, Python, Java, C#, JS, SoapUI, ReadyAPI, Postman
  • •Set up CI/CD pipelines with AWS, ADO, Jenkins, SonarQube; leveraged Docker, BrowserStack, SauceLabs, LamdaTest for scalable test execution
  • •Mentored and coached junior engineers on OOP principles, automation best practices, and tools (Selenium, Cypress, AccelQ, WebDriverIO, Python, C#)
  • •Drove security & accessibility testing (SonarQube, AXE, WAVE, JAWS, NVDA, PA11Y) and performance testing with JMeter
  • •Validated ETL/data pipelines using Python & PySpark ensuring data integrity in transformations/migrations
AviationPayment SystemsMicroservicesGraphQL
3

Tech Lead QE

Raytheon Technologies (RTX)

Remote

Oct 2018 - Nov 2022
  • •Supported digital accelerators across aviation, defense, and space programs, delivering intelligent QA solutions for enterprise applications
  • •Led QA initiatives within Enterprise Digital Accelerators (EDX), establishing manual, automation, accessibility, and performance testing best practices
  • •Drove migration of automation frameworks (NightwatchJS → Protractor → CypressIO → Playwright), improving efficiency and reliability
  • •Designed and implemented boilerplate architectures for UI, API, and Middleware (event-driven microservices) testing frameworks using Java, Python, C#, JavaScript, and cloud services (AWS, ADO, Jenkins, SauceLabs, BrowserStack, LamdaTest)
  • •Built automation frameworks from scratch for multiple mission-critical projects (Sensitech STM, Reliability Prism, FPO, Rotor Design System, XetaCloud, Digital Twin, SAP Migration)
  • •Performed ETL and database validation with Python & PySpark to ensure data integrity; conducted accessibility 508 compliance testing using AXE, Pa11y, JAWS, NVDA
  • •Delivered QA Metrics Dashboards and standardized processes across EDX to streamline reporting and governance
  • •Mentored engineers in OOP, automation frameworks, and containerization (Docker), driving knowledge sharing and consistency
  • •Hands-on contributor in test automation, CI/CD integration, version control (GitHub, Bitbucket, GitLab, ADO, SVN), and Unix/Linux scripting
AviationDefenseSpaceEnterprise Applications
4

Lead Software Engineer in Test

Bank of America Merrill Lynch (via Mitchell Martin)

New York, NY

May 2018 - Oct 2018
  • •Supported internal portal merger management microservice application for equity, lending, trading, risk management, and payments services
  • •Partnered with business, engineering, and operations teams to improve end-to-end testing processes, tools, and methodologies
  • •Designed manual, automation, accessibility, and performance testing strategies leveraging industry best practices
  • •Led test automation and CI/CD integration using GitHub, Bitbucket, GitLab, ADO, AWS, Jenkins, SonarQube, and SauceLabs
  • •Built automation from scratch for Web, iOS, and Android microservices using Cucumber, Java, Selenium, XCUITest, Android Studio, TestNG, Maven, AXE, SoapUI, GraphQL, and Allure Reports
  • •Conducted ETL and database validation with Python & PySpark ensuring data accuracy and integrity
  • •Delivered manual and automated accessibility testing on Web/PDF using ANDI, JAWS, NVDA, AXE, WAVE, and PA11Y
  • •Automated internal web apps with Cypress (POM, data-driven) integrated into CircleCI, Docker, and AWS (S3)
  • •Enhanced agile 3 Amigos process and documentation, streamlining collaboration
BankingFinancial ServicesTradingMicroservices
5

Sr. DevOps/Automation Engineer

Hearst Magazines

New York, NY

Oct 2017 - Apr 2018
  • •Supported digital strategy for 30+ magazine brand websites across fashion, beauty, lifestyle, automotive, food, and family domains
  • •Partnered with business, engineering, and operations teams to improve end-to-end testing processes, tools, and methodologies
  • •Designed manual, automation, accessibility, and performance testing strategies using industry best practices
  • •Built automation frameworks from scratch using NightwatchJS & Protractor, integrated with CI/CD pipelines
  • •Automated RESTful & GraphQL API endpoints leveraging RestAssured & SuperTest; integrated with AWS, ADO, Jenkins, and SonarQube
  • •Delivered manual and automated accessibility testing for Web/PDF with JAWS, NVDA, ANDI, AXE, WAVE, and PA11Y
  • •Implemented Docker for reliable test environments, dependency management, and CI/CD efficiency
  • •Conducted API testing with Postman, Swagger, and ReadyAPI before automating workflows
MediaPublishinge-CommerceContent Management
6

Lead Software Engineer in Test

Cloud9Technologies

New York, NY

Jul 2016 - Mar 2017
  • •Contributed to Cloud9 trading platform (desktop & web) microservice applications
  • •Collaborated with business, engineering, and operations teams to refine end-to-end testing processes, tools, and methodologies
  • •Designed manual, automation, accessibility, and performance testing strategies using industry best practices
  • •Maintained daily automation workflows and source control using GitHub, Bitbucket, GitLab, ADO, SVN, and Unix/Linux
  • •Automated desktop trading app from scratch using C#.NET & NUnit; integrated with CI/CD pipelines
  • •Automated web applications (user management & support) using NightwatchJS, Protractor, SuperTest, with AWS, ADO, Jenkins, SonarQube CI/CD integration
  • •Delivered manual & automated accessibility testing for Web/PDF using ANDI, JAWS, NVDA, AXE, WAVE, and PA11Y
  • •Utilized Docker for consistent test environments, dependency management, and CI/CD optimization
  • •Conducted API testing with Postman, Swagger, ReadyAPI, automated with C#.NET (NUnit) & SuperTest
TradingFinancial TechnologyDesktop ApplicationsMicroservices
7

Lead Automation Engineer ASE6

Wells Fargo (via TEKsystems)

Remote

Nov 2015 - Jul 2016
  • •Supported Customer Information View (CIV) and Contact Center microservice applications
  • •Partnered with business, engineering, and operations teams to improve end-to-end testing processes, tools, and methodologies
  • •Created manual, automation, accessibility, and performance testing strategies leveraging industry best practices
  • •Maintained source control and automation workflows with ADO, Jenkins, Git, and cloud-based integrations
  • •Enhanced Selenium, Cucumber, Java, TestNG framework by applying KISS/DRY coding standards and QA best practices
  • •Automated contact center master call flow with Empirix & Cyara across multiple IDEs (VS Code, PyCharm, Eclipse, IntelliJ)
  • •Developed a new API automation framework using RestAssured (from scratch) and integrated with AWS, ADO, Jenkins, SonarQube, AccelQ, and SauceLabs
  • •Conducted manual and automated RESTful API testing with Postman, Swagger, ReadyAPI, SoapUI, and SuperTest
  • •Performed and automated accessibility testing on Web/PDF using ANDI, JAWS, NVDA, AXE, WAVE, and PA11Y
BankingContact CenterCustomer ServiceMicroservices
8

SDET - ITS3

DSHS Children Administration

Remote

Jan 2015 - Nov 2015
  • •Supported FamLink and other CATS applications, the state's SACWIS case management system used by public and private caseworkers to maintain official child and family service records
  • •Collaborated with business, engineering, and operations teams to improve testing processes, tools, and methodologies
  • •Created manual, automation, accessibility, and performance testing strategies aligned with industry standards
  • •Performed version control and automation tasks using GitHub, Bitbucket, GitLab, ADO, SVN, and Unix/Linux
  • •Automated end-to-end case management workflows for Web and Desktop apps using Java, C#.NET, Selenium, Cucumber, CodedUI, XCUITest, Android Studio, JMeter, and SQL
  • •Integrated automation with CI/CD pipelines and cloud environments via ADO, Jenkins, and SonarQube
  • •Conducted API testing with Postman, Swagger, and ReadyAPI; automated with C# NUnit for maintainable coverage
  • •Performed manual and automated accessibility testing for Web/PDF using JAWS, NVDA, ANDI, AXE, WAVE, and PA11Y
GovernmentHealthcareCase ManagementSocial Services
9

Sr. Test Engineer

AT&T (via Pyramid Consulting & Tech Mahindra)

Remote

2014 - 2015
  • •Supported Sales, Service & Support web domain, driving improvements in test processes and quality assurance practices
  • •Collaborated with business, engineering, and operations teams to optimize testing methodology, tools, and processes
  • •Designed manual, automation, accessibility, and performance testing strategies aligned with industry best practices
  • •Maintained source control and daily automation tasks using Git, GitHub, and Unix/Linux
  • •Built a performance testing framework using Keynote & JMeter, monitored with Dynatrace
  • •Designed, developed, and automated test cases with Java, Cucumber, Selenium (API), TestNG, Maven across multiple IDEs
  • •Performed manual and automated accessibility testing on Web/PDF with ANDI, JAWS, NVDA, AXE, WAVE, and PA11Y
  • •Automated RESTful API testing with Java RestAssured after manual validation via Postman, Swagger, and ReadyAPI
  • •Delivered detailed test design, estimations, and peer code reviews to improve test coverage and reliability
TelecomSales & ServiceWeb ApplicationsPerformance Testing

Leadership & Mentoring

Mentoring & Coaching

Mentored 20+ QA analysts and SDETs, establishing best practices and career development paths

Framework Development

Built reusable test automation frameworks adopted across multiple enterprise projects

3-Amigos & Agile Practices

Led cross-functional collaboration sessions ensuring quality from design to deployment

Domains Covered

AviationBankinge-CommerceTelecomGovernmentHealthcareRetailDefenseSpaceMediaTradingFinancial Services